Delivery times?

Each item is handmade and made to order. Each piece is knitted to order within 5-10 business days. If you need it sooner, you can add priority shipping to your cart.

How do I see all the available colors?

At Madremia, we have over 200 colors available to personalize your accessories. If you'd like to customize your Madremia to a color other than those listed, you can go to "Personalize your Madremia ."

Where is the Madremia Space?

You can visit us in Barcelona, ​​Carrer Laforja 48

Madremia Space opening hours?

During the week we are open from 9:00 to 17:00 and on Thursdays we are open from 9:00 to 20:00

Closed on weekends. If you need to make an appointment, please write to us at madremia.crochet@gmail.com

I urgently need my Madremia.

Priority delivery: Receive your order in less than 5-10 business days. Add priority service to your basket.

Returns?

7. Returns and cancellations
7.1 General conditions:
Returns: due to a defect, fault, receipt of an incorrect product, or any other reason not mentioned above. The defective item must be returned within 24-48 hours. Personalized products are not eligible for return.
Withdrawal: originating from the Customer's decision.
The Client should be aware that:
For health and hygiene reasons, returns and exchanges are not accepted for products that have been unsealed, except for defective or damaged goods. Products purchased online can only be returned or exchanged through the same website. All returned products must be properly packaged. In the event of a return, the customer will be solely responsible for any diminished value of the goods resulting from handling other than what is necessary to establish their condition. To exchange an item for another, the customer must first cancel the original purchase and place a new order.
7.2. Returns:
The customer has 24-48 hours from receipt of the product(s) to make the return.
The customer must contact the owner via the following email address madremia.crochet@gmail.com, informing them of the reason for their return. The return address will be Carrer Laforja 48 local Madremia 08006 Barcelona and in the name of Anna Béjar 608611744
The company will refund the corresponding amount without undue delay. However, we may withhold the refund until we have received the goods. In this case, the customer will be responsible for the shipping costs.